Meet our Swiss coach – Caroline Miller

Today we introduce one of our Swiss coaches, Caroline Miller.

After more than 15 years in leadership roles across general management, human resources and communications, Caroline followed what she loved and became an entrepreneur, talent spotter, business booster and speaker on intercultural communication — with a particular enjoyment of working with Millennials.
In 2009 she founded HEADTOHEAD Executive Search & Executive Coaching, a boutique of talent spotters and people boosters for, and with, those who want to change tomorrow. She has worked with Map & Match since the very beginning of our story, and shares her view of the Swiss market below.

1. What is the coaching culture in your country? Is bringing in a coach a normal way to support performance, or is it seen more as a remedy for a problem?

Coaching is highly valued in Switzerland, particularly for executives in transition and for supporting company leaders and senior managers. It is also widely used in outplacement, and when moving from one sector to another.

2. How does Map & Match help you grow in your market?

Our firm, HEADTOHEAD, has used the T5™ since Map & Match was founded. The tool has been a great success with our clients — SMEs, international organisations and para-public institutions. We build it systematically into our recruitment offers and, of course, into our coaching offers, which we call "casting yourself for your next job".

3. Can you tell us about a concrete case in your market? Individual or team? Hiring or team performance?

We used it on two senior leadership searches for the French-speaking Swiss broadcaster, RTS. We used the T5™ not only for the finalists' profiles, but also to profile the entire executive board, which led to a half-day offsite with all its members and a full analysis of how the leadership team works. The result was extremely positive.

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